Academic Technology

Why don't I see my course on the MyBlackboard page? 

There are several reasons why you might not see your course in your Blackboard:    

• Instructors may not have made the course available to students yet in Blackboard.
• Students who are not officially enrolled as a student in a course will not be able to access Blackboard course materials. For example, students on a waitlist will not have full access to a course. 
• Instructors may merge or combine course sections into one combined course in Blackboard. Instructors may also change the name of the course. 
• Classes from previous semesters my be made unavailable to students by the instructor. 

If you have questions about your course, contact your instructor.

How do I reset my Blackboard password? 

To reset your password (if you have set up security questions but do not know your myNECC password):

1. Visit the myNECC Portal.
2. From the list under "myNECC Help" (beneath the username and password fields), select "Student Password Manager."
3. Choose "Reset"() from the password manager screen
4. Type your student ID number in the "Account Name" field and choose "Next" 
5. Answer your security questions (twice each: once in the "Answer" field and once in the "Confirm answer" field)
6. Enter and confirm your new password, then click "Proceed"

To change your password (if you know your myNECC password):

1. Visit the myNECC Portal 
2. From the list under "myNECC Help" (beneath the username and password fields), select "Student Password Manager."
3. Choose "Change" ()from the password manager screen 
4. Enter your student ID number in the "Account name" field, your current password in the "Old password" field, and your new password in both the "New password" and "Confirm new password" fields, then click "Next" 

Note: Changes to your Blackboard password will also change your password for your myNECC and student email.

If you have not set up security questions and don't remember your myNECC password or are locked out of your account, contact the IT Service Desk at 978-556-3111 or servicedesk@necc.mass.edu.