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Academic Technology

Guide to help NECC students access and navigate within Blackboard and Office 365

Multi-Factor Authentication

1. Sign in to Office 365 with your NECC credentials (student ID number and password). You will be prompted for more information. Choose Next. 

A dialog box telling you that more information is required to complete your sign-in

2. Choose an additional security verification method from the drop-down menu: either Authentication phone or Mobile app.

For Authentication phone, add your phone number in the designated box, then select Send me a code by text message to receive a 6-digit code, or Call me to receive a phone call that will confirm your authentication.

Screenshot of the "Additional security verification" page on Microsoft 365, showing phone authentication selected

 

For Mobile App, select Receive notifications to approve your sign-in via push notification or Use verification code to enter a code each time you sign in.

Screenshot of the "Additional security verification" page on Microsoft 365, with Mobile App selected

Download the Microsoft Authenticator app on the Android or iOS store. Follow the instructions in the app, tap the blue plus symbol in the upper right corner, and choose Work or school account.

Screenshot of the Microsoft Authenticator app, showing where to tap the + sign in.

Use your phone to scan the QR code on the computer that you are trying to sign in on.

Screenshot of the "Configure mobile app" page for Microsoft Authenticator

Switch back to your computer and click Done, then wait for the Checking activation status text to finish loading on your phone. When complete, click the Contact me button in the bottom right corner of the webpage.

Screenshot of the "Additional Security Verification" page showing where to click Contact me on computer screen

NOTE: You will still be required to add your phone number when using this method.

 

The sign-in procedure will be slightly different depending on what you chose to use as your second authentication factor: phone call, text, or an authentication app.

Sign in with a phone call

  • Sign in to your Office 365 as usual with your student ID number and password.
  • Microsoft will call you.
  • Answer the phone and press the # key.

Sign in with a text message

  • Sign in to your Office 365 as usual with your student ID number and password.

  • Microsoft will send you a text message that contains a verification code.

  • Enter the code in the box provided on the sign-in page.

Sign in with the Microsoft Authenticator App -- Notification

  • Sign in to your Office 365 as usual with your student ID number and password.
  • Microsoft will send a notification to the Microsoft Authenticator app on your device.
  • Open the notification on your phone and select Approve or Verify.

Tap Approve to allow sign in.

 

Sign in with the Microsoft Authenticator App -- Verification Code

  • Sign in to your Office 365 as usual with your student ID number and password.
  • You will be prompted for a verification code.
  • Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.

Screenshot of the "Enter code" screen for using the Microsoft Authenticator app for MFA

 

NOTE: When logging in to a public computer, you will need to provide verification using either of the methods you chose for every login. If you are using a personal computer, you may select Don’t ask again for 90 days which will save your authentication status. You may also select Sign in another way to receive either a text, call, or Microsoft authenticator app code if applicable.

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