Skip to Main Content

Academic Technology

Guide to help NECC students access and navigate within Blackboard and Office 365

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. Rather than just asking for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber-attack. It protects user data—which may include personal identification or financial assets—from being accessed by an unauthorized third party that may have been able to discover.

Sign in to Microsoft 365 with your NECC credentials (8-digit student ID@student.necc.edu and password). You will be prompted for more information. Choose Next.

A dialog box telling you that more information is required to complete your sign-in

Choose an additional security verification method from the drop-down menu: Authentication phone or Mobile app.

For Authentication phone, add your phone number in the designated box, then select Send me a code by text message to receive a 6-digit code, or Call me to receive a phone call that will confirm your authentication.

Screenshot of the "Additional security verification" page on Microsoft 365, showing phone authentication selected

For Mobile App select Receive notifications to approve your sign-in via push notification or Use verification code to enter a code each time you sign in.

Screenshot of the "Additional security verification" page on Microsoft 365, with Mobile App selected

Download the Microsoft Authenticator app on the Android or iOS store. Follow the instructions in the app, tap the blue plus symbol in the upper right corner, and choose Work or school account.

Screenshot of the Microsoft Authenticator app, showing where to tap the + sign in.

Use your phone to scan the QR code on the computer that you are trying to sign in on.

Screenshot of the "Configure mobile app" page for Microsoft Authenticator

Switch back to your computer and click Done, then wait for the Checking activation status text to finish loading on your phone. When complete, click the Contact me button at bottom-right of the page.

Screenshot of the "Additional Security Verification" page showing where to click Contact me on computer screen

The sign-in procedure will be slightly different depending on what you chose to use as your second authentication factor: phone call, text, or an authentication app.

  • Sign in with a phone call
    • Sign in to your Microsoft 365 as usual with your student ID number and password.
    • Microsoft will call you.
    • Answer the phone and press the # key.
  • Sign in with a text message
    • Sign in to your Microsoft 365 as usual with your student ID number and password.
    • Microsoft will send you a text message that contains a verification code.
    • Enter the code in the box provided on the sign-in page.
  • Sign in with the Microsoft Authenticator App -- Verification Code
    • Sign in to your Microsoft 365 as usual with your student ID number and password.
    • You will be prompted for a verification code.
    • Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.